[Suna45]

So we are trying to install the Store Web Panel at the moment and we are getting an error : http://gyazo.com/3f2357080f587022458a2f16b0ff117b

It seems to be a problem with connecting to the MySQL server correct? If so, what can we do to fix. Also, how do we get the I.P for our store web panel.

Thanks

[vodka00]

Originally Posted by Suna45 So we are trying to install the Store Web Panel at the moment and we are getting an error : http://gyazo.com/3f2357080f587022458a2f16b0ff117b It seems to be a problem with connecting to the MySQL server correct? If so, what can we do to fix. Also, how do we get the I.P for our store web panel. Thanks

Are you sure your mysql database supports external connection? Could you post the bit for database connection at the beginning from your applications/config/database.php? Just * out all the sensitive information.

PHP Code:

$db['default']['hostname'] = '';
$db['default']['username'] = '';
$db['default']['password'] = '';
$db['default']['database'] = '';
$db['default']['dbdriver'] = '';
$db['default']['dbprefix'] = ''; 


[Arrow768]

Check if this helps you (if your db-details are correct)
http://jira.sourcedonates.com/browse/STWPAN-46

[Suna45]

Originally Posted by Arrow768 Check if this helps you (if your db-details are correct) http://jira.sourcedonates.com/browse/STWPAN-46

This fixed our problem. Thank you very much!