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Server is online but nobody can join


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Vaki
Junior Member
Join Date: Nov 2016
Old 08-20-2019 , 16:00   Server is online but nobody can join
Reply With Quote #1

Server is working but nobody can join, when you try to join you see server starts to load and later loading menu disappear, the problem is not version of the server because it is not showing that in console. And this problem is fixed when i restart server, after restart everybody can join.

This is console log:

Quote:
**** Unable to localize '#DemoPlayback_Restart' on panel descendant of 'HudDemoPlayback'
**** Unable to localize '#DemoPlayback_Back' on panel descendant of 'HudDemoPlayback'
**** Unable to localize '#DemoPlayback_Pause' on panel descendant of 'HudDemoPlayback'
**** Unable to localize '#DemoPlayback_Slow' on panel descendant of 'HudDemoPlayback'
**** Unable to localize '#DemoPlayback_Play' on panel descendant of 'HudDemoPlayback'
**** Unable to localize '#DemoPlayback_Fast' on panel descendant of 'HudDemoPlayback'
**** Unable to localize '#DemoPlayback_Next' on panel descendant of 'HudDemoPlayback'
**** Unable to localize '#Panorama_CSGO_Spray_Cursor_Hint' on panel 'RosettaInfoText'
ChangeGameUIState: CSGO_GAME_UI_STATE_MAINMENU -> CSGO_GAME_UI_STATE_LOADINGSCREEN
**** Panel has fill-parent-flow for height, but isn't in a flowing down or up layout
Error reading file materials/panorama/images/hud/reticle/reticle_dot.png.
Connecting to public(45.137.148.121:27015) ...
Server using 'public' lobbies, requiring pw no, lobby id ffffffffffffffff
ChangeGameUIState: CSGO_GAME_UI_STATE_LOADINGSCREEN -> CSGO_GAME_UI_STATE_INGAME
**** Unable to localize '#GenericConfirmText_Label' on panel descendant of 'MMStatus'
ChangeGameUIState: CSGO_GAME_UI_STATE_INGAME -> CSGO_GAME_UI_STATE_MAINMENU
PNG load error Interlace handling should be turned on when using png_read_image
Picture from server console: http://prntscr.com/owly8j
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Last edited by Vaki; 08-23-2019 at 10:40.
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Cooky
Veteran Member
Join Date: Jun 2010
Location: 127.0.0.1
Old 08-21-2019 , 02:17   Re: Server is online but nobody can join
Reply With Quote #2

Ok..... logs maybe?
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Halt
Senior Member
Join Date: Jan 2015
Location: Black Mesa
Old 08-21-2019 , 13:50   Re: Server is online but nobody can join
Reply With Quote #3

Yea as Cooky stated we need more info. Always provide logs, and or the sequence the error happens in or what error message clients receive in console. It will speed up the process of finding a solution for your server and prevent us from wasting our time.

Provide some info = we help fix

Edit - In this case especially server console logs. If you can obtain them.

Last edited by Halt; 08-21-2019 at 13:51.
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Vaki
Junior Member
Join Date: Nov 2016
Old 08-21-2019 , 15:40   Re: Server is online but nobody can join
Reply With Quote #4

I will paste console logs, as soon as it happens again.
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Vaki
Junior Member
Join Date: Nov 2016
Old 08-22-2019 , 05:18   Re: Server is online but nobody can join
Reply With Quote #5

This is console log:

Quote:
**** Unable to localize '#DemoPlayback_Restart' on panel descendant of 'HudDemoPlayback'
**** Unable to localize '#DemoPlayback_Back' on panel descendant of 'HudDemoPlayback'
**** Unable to localize '#DemoPlayback_Pause' on panel descendant of 'HudDemoPlayback'
**** Unable to localize '#DemoPlayback_Slow' on panel descendant of 'HudDemoPlayback'
**** Unable to localize '#DemoPlayback_Play' on panel descendant of 'HudDemoPlayback'
**** Unable to localize '#DemoPlayback_Fast' on panel descendant of 'HudDemoPlayback'
**** Unable to localize '#DemoPlayback_Next' on panel descendant of 'HudDemoPlayback'
**** Unable to localize '#Panorama_CSGO_Spray_Cursor_Hint' on panel 'RosettaInfoText'
ChangeGameUIState: CSGO_GAME_UI_STATE_MAINMENU -> CSGO_GAME_UI_STATE_LOADINGSCREEN
**** Panel has fill-parent-flow for height, but isn't in a flowing down or up layout
Error reading file materials/panorama/images/hud/reticle/reticle_dot.png.
Connecting to public(45.137.148.121:27015) ...
Server using 'public' lobbies, requiring pw no, lobby id ffffffffffffffff
ChangeGameUIState: CSGO_GAME_UI_STATE_LOADINGSCREEN -> CSGO_GAME_UI_STATE_INGAME
**** Unable to localize '#GenericConfirmText_Label' on panel descendant of 'MMStatus'
ChangeGameUIState: CSGO_GAME_UI_STATE_INGAME -> CSGO_GAME_UI_STATE_MAINMENU
PNG load error Interlace handling should be turned on when using png_read_image
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Maxximou5
AlliedModders Donor
Join Date: Feb 2013
Old 08-22-2019 , 12:27   Re: Server is online but nobody can join
Reply With Quote #6

It would be best if you gave the console for the following:
  1. Console log before anyone joins
  2. Console log after someone joins successfully
  3. Console log after someone joins and fails
  4. Console log FROM the player who could not join
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Vaki
Junior Member
Join Date: Nov 2016
Old 08-22-2019 , 13:04   Re: Server is online but nobody can join
Reply With Quote #7

Nobody cannot join after that happens, it is really simple. Server is online, you can try to join and you will see loading theme and it will close loading theme or menu whatever is that after 3-4 seconds line will just go forward and will redirect you to main menu of CS:GO.
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asdfxD
Veteran Member
Join Date: Apr 2011
Old 08-22-2019 , 13:27   Re: Server is online but nobody can join
Reply With Quote #8

type status in rcon console, maybe server lose connection to steam/master server.

the status command will prove it. it says something "secure mode enabled, disconnected from steam3" bla bla.

maybe this is the issue as you said it works fine when you restart the server, so the connection between your server <-> steam is fine again and after some minutes/hours the server lose the connection and nobody can join.

Last edited by asdfxD; 08-22-2019 at 13:38.
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rufat845
New Member
Join Date: Jun 2019
Old 08-23-2019 , 02:22   Re: Server is online but nobody can join
Reply With Quote #9

i have same problem
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Cooky
Veteran Member
Join Date: Jun 2010
Location: 127.0.0.1
Old 08-23-2019 , 04:26   Re: Server is online but nobody can join
Reply With Quote #10

Is it a vanilla server (without SM?) if not > try to disable SM. Is your server up2date also?
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