[Myaggic]

I run a TF2 server off of a linux vps where the gameplay is heavily reliant on TF2 Workshop maps. Recently, when adding maps through the mapcycle or the command tf_workshop_map_sync, TF2 gives me the following error:

[TF Workshop] Map download failed with result 2 [ workshop/(map name) ]

I've tested this using Centos 7 and Ubuntu, also using different kernel versions, and using completely different servers with fresh OS installs, all with fresh tf2 server installations. Right now, the only server that I've seen download workshop maps correctly is a managed windows server ran by a friend. I'd like to avoid using a managed host or using a windows server because those can be rather expensive. I haven't tried using my personal windows machine yet, though I imagine that'd align with the managed server.
Right now I'm at a bit of a loss as to what the problem could be. There's no information online regarding that specific error, and the steamapi documentation says error code 2 is a Generic Error, so it hasn't lead me anywhere. I'm guessing that if anyone else is having the same problem it's on Valve's side. Any help is appreciated.

[nosoop]

Yep, looks busted on my Linux production and test servers. One has a GSLT, the other doesn't, so this isn't the same as a previous Workshop download issue I've had. Doesn't seem like updating Steam does any good, either.

How long has it been a problem? I'll probably fire off an e-mail to John / Eric to get this sorted out tomorrow; can't have Workshop maps being actually unplayable for months again.

[Myaggic]

Can't be more than a couple weeks, last time I had a workshop map download was on the 17th/18th

[nosoop]

Sent an e-mail about half an hour after I posted my above comment; haven't received a response from either person as of now.

[Powerlord]

John's likely going to ask for the contents of your workshop_log.txt when he does get back to you. Unless its location changed since the map workshop was introduced, it should be in

~/Steam/logs/workshop_log.txt

[nosoop]

Originally Posted by Powerlord John's likely going to ask for the contents of your workshop_log.txt when he does get back to you.

I always forget that these things have logs. I've linked the thread to both of them, so they can see that this is the output, with one already cached map and one that isn't.

[2019-04-28 23:31:39] [AppID 440] Loaded workshop items in "/totally/real/path/to/Steam/steamapps/workshop" (44 installed, 46 needed)
[2019-04-28 23:31:39] [AppID 440] Starting Workshop download job
[2019-04-28 23:31:40] [AppID 440] Workshop update job started while app is running, commit : yes
[2019-04-28 23:31:40] [AppID 440] Download item 1712845210 result : OK
[2019-04-28 23:31:40] [AppID 440] Finished Workshop download job : No Error
[2019-04-28 23:32:04] [AppID 440] Starting Workshop download job
[2019-04-28 23:32:04] [AppID 440] Workshop update job started while app is running, commit : yes
[2019-04-28 23:32:04] [AppID 440] Download item 1712845210 result : OK
[2019-04-28 23:32:04] [AppID 440] Finished Workshop download job : No Error
[2019-04-28 23:32:07] [AppID 440] Starting Workshop download job
[2019-04-28 23:32:07] [AppID 440] Workshop update job started while app is running, commit : yes
[2019-04-28 23:32:07] [AppID 440] Update canceled: No servers found for depot 440, manifest 1488701894172091810 (No connection to content servers)
[2019-04-28 23:32:07] [AppID 440] Cleared workshop info for item 546498227
[2019-04-28 23:32:07] [AppID 440] Download item 546498227 result : Failure
[2019-04-28 23:32:07] [AppID 440] Finished Workshop download job : No connection to content servers

I'll drop them another e-mail in a few days if there's no new news.

[nosoop]

Not sure if it's coincidence or if they managed to find the cause, but today's update seems to have resolved it in my case. Hoping it's the same for you, Myaggic.

John indeed requested workshop and content logs yesterday; didn't have the time to respond.

Edit: There were indeed changes that touched on the portions of the code related to this issue, per John's latest response.

[Myaggic]

April 30th update seems to have fixed the issue, thanks guys!