[DarenArk]

Originally Posted by paulo_crash Most web hosting, at least in my country, block UDP & TCP ports, so it shows this error above. This is your problem your web hosting (company that host your websites) has to release these UDP & TCP ports, or you must hire a VPS and use it to host your websites.

as I understand, with blocked ports sourcebans will not work at all.

and sourcebans connection test script say all is ok.
so UDP and TCP ports are open, yes?

and no error when players are on server. so when server is not empty sourcebans shows all fine.
so again - it mean that ports are open. yes?


but what happens when server is hibernating?
why this error only appear on empty server?

[paulo_crash]

Originally Posted by DarenArk as I understand, with blocked ports sourcebans will not work at all. and sourcebans connection test script say all is ok. so UDP and TCP ports are open, yes? and no error when players are on server. so when server is not empty sourcebans shows all fine. so again - it mean that ports are open. yes? but what happens when server is hibernating? why this error only appear on empty server?

Sorry, I didn't see it was when the server is hibernating.

Yes this could be because of hibernation, since activated it leaves your server "offline" to save resources, suspend it let's say.

Try disabling server hibernation to see if it resolves.

[DarenArk]

Originally Posted by paulo_crash Yes this could be because of hibernation, since activated it leaves your server "offline" to save resources, suspend it let's say.

By hibernation I mean the server machine is running, but the srcds console says "Server is hibernating". I don't understand what that means, but it doesn't look like computer sleep mode.
And server shows online in server list in client find servers menu.

As far as I understand, there is no way to disable hibernation in CSS, but for now I solved this problem by adding a bot.