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Horrible Company


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BAILOPAN
Join Date: Jan 2004
Old 06-01-2008 , 22:59   Re: Horrible Company
Reply With Quote #11

ThePlanet is terrible, we're moving from them very soon (although thank God our server was not caught up in that mess). A few weeks ago ThePlanet called me to tell me the AlliedModders box was down, and I asked "Why?"

The guy (who sounded stoned) said "I dunno..." "Well... are you planning on finding out?" "I guess I could... reboot it."

We lost 435 days of uptime. It took two phone calls and 30 minutes to get them to reboot it.

Later I demanded to know what happened, they told me to check "/var/log" and if I wanted any more info I'd have to submit to four hours of downtime for them to do diagnostics. There was nothing in /var/log but at that point I'd already made the decision to switch providers soon.
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Last edited by BAILOPAN; 06-01-2008 at 23:03.
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P4rD0nM3
Veteran Member
Join Date: Feb 2006
Old 06-01-2008 , 23:07   Re: Horrible Company
Reply With Quote #12

Move everything to 200 Paul BAIL! That's where most of my critical files are. But damn the uptime...
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Lee
AlliedModders Donor
Join Date: Feb 2006
Old 06-02-2008 , 01:41   Re: Horrible Company
Reply With Quote #13

Yeah. The transformer exploded before the ensuing fire apparently.

Our clan was paying $170 for a half share of a P4 Dallas server from a TP reseller. I suggested we pay $174 for a Core 2 Duo server with more RAM. Despite the sale representative's assurance we would remain in Dallas, we were put in EV1's Houston DC. From the outset, a notable portion of our community experienced minor packet loss and this continues to this day.
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Styles
Veteran Member
Join Date: Jul 2004
Location: California
Old 06-02-2008 , 05:11   Re: Horrible Company
Reply With Quote #14

bail, whos your new datacenter? I hate the planet, but i don't know of any other good datacenters.
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Derek
Senior Member
Join Date: Sep 2007
Old 06-02-2008 , 06:02   Re: Horrible Company
Reply With Quote #15

It seems like they really dont know what they are doing.
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Lee
AlliedModders Donor
Join Date: Feb 2006
Old 06-05-2008 , 18:02   Re: Horrible Company
Reply With Quote #16

This month's bill was waived and the coming December will be free too (obviously that's intended as an incentive for people to stay). For someone who only hosts a tiny web site and a couple of CS servers, $348 credit for two days downtime is pretty damn amazing. We also have a 15% discount on new orders.

Last edited by Lee; 06-05-2008 at 18:06.
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