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Reports System v3.1 [UPDATED 07/21/2019]


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edon1337
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Join Date: Jun 2016
Location: Macedonia
Old 07-19-2019 , 16:51   Re: Contact/Ticket System v2.0 [UPDATED 05/17/2019]
Reply With Quote #81

Quote:
Originally Posted by DJEarthQuake View Post
You do not have sockets already existing.
My apologies, I meant this
Quote:
Originally Posted by edon1337 View Post
What's the point of having that feature added when a plugin that has it already exists?

Quote:
Originally Posted by feruchio View Post
I also would suggest if it is possible to make it normal people to be able to see all public messages, so it would be kinda like a message board where everyone lets something for others to read, but only admins to be able to delete them.
I can make a private version for you, but I'm not going to implement that as a public version. This plugin is intended to keep the messages private to the server owners.


Quote:
Originally Posted by DJEarthQuake View Post
Even easier make MOTD state tag chat message with ADMIN for polling. Make a task to grep it which will automatically e-mail it already on a local server without root admins having to learn SPF and zone records etc.

Sockets if not done with small buffers are laggy as can be even if checking if it is readable or writable or not first.

People who are already bitching about the system and taking the time to make a ticket will make another stating, "Oh by the way, it gets laggy every time I gripe on a ticket! LOL"
I'm sorry but, I didn't understand the "MOTD state tag chat message with ADMIN for polling" part. Could you explain?
I don't think using e-mail addresses and sockets is a good idea, keeping it local sounds way easier, cleaner and more flexible.
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Last edited by edon1337; 07-19-2019 at 16:52.
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DJEarthQuake
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Old 07-19-2019 , 19:35   Re: Contact/Ticket System v2.0 [UPDATED 05/17/2019]
Reply With Quote #82

When one tells user to tag their chat messages with ADMIN for instance in the MOTD, message of the day, it can be queried and looked at by admin.
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edon1337
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Old 07-20-2019 , 08:00   Re: Contact/Ticket System v2.0 [UPDATED 05/17/2019]
Reply With Quote #83

Quote:
Originally Posted by DJEarthQuake View Post
When one tells user to tag their chat messages with ADMIN for instance in the MOTD, message of the day, it can be queried and looked at by admin.
I'm still in huge confusion, how exactly do you tag your chat messages?

Announcement: I've successfully got rid of nVault and the plugin works, I'm adding more configurations now.
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Last edited by edon1337; 07-20-2019 at 08:00.
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DJEarthQuake
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Old 07-20-2019 , 09:38   Re: Contact/Ticket System v2.0 [UPDATED 05/17/2019]
Reply With Quote #84

How? Instruct users to add a tag in their chat messages.

Example:
@ADMIN
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edon1337
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Old 07-20-2019 , 09:41   Re: Report System v3.0 [UPDATED 07/20/2019]
Reply With Quote #85

Updated!

Code:
* v3.0 *

• Completely re-wrote the plugin
• Fixed messages getting mixed
• Fixed messages not appearing/getting lost
• Removed nVault/nVault Array/nVault Util
• Added ML
• Added a configuration file with options to customize to your likings
Quote:
Originally Posted by DJEarthQuake View Post
How? Instruct users to add a tag in their chat messages.

Example:
@ADMIN
So you're saying, using messagemode to e-mail messages to a local email address??
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Last edited by edon1337; 07-20-2019 at 09:45.
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feruchio
Member
Join Date: Feb 2016
Location: 93.123.18.81:27017
Old 07-21-2019 , 04:32   Re: Report System v3.0 [UPDATED 07/20/2019]
Reply With Quote #86

Okay, I have tested the new version I would like to report something like a bug and offer some improvements.

So the bug is why does it keep saying that I have 2 new messages when they are already marked as seen? http://prntscr.com/ohxzt8. Also, I have noticed that they got marked by read by automatically so the option in the menu "Mark As Read" could be useless.
  • good idea is for the public messages "read by" to include all the people that have seen the message http://prntscr.com/ohy0n5.
  • can you put on all menus back button to the previous menu for better user experience, because it is very annoying to alway spam /view word, also when I finished writing a message I would like to be returned back to the main menu instead again closing it at all.
  • would be best if you can make only one command for all stuff and that to be /report and this command will open the main menu, from there if you have the required flag you will see View or Create report/s if you don't have the flag you will see only the create, all other chat commands are useless and can be implemented properly in the menu
  • also please combine StaffNames.ini and ReportSystem_Config.cfg file into one also if possible make ReportSystem_Messages.ini to create itself automatically in the config folder
  • here http://prntscr.com/ohy4ec add who is the sender as well
  • another idea is to get rid of the title of the message because I have noticed about 80% messages don't have any content cause people don't expect to write 2 things being title and message, just use like 5 words(or 15 letters) of the message as a title when need to be displayed in the menu

Quote:
@feruchio. It still confuses me why people never use SERVER BLOG POSTS from the server stats page we all have already. It's on your signature here.
Because people joined the server to play and have fun while in the server, no one with his right mind will join the server and go write messages on the forum. Everything should be inside the game to not ruin the experience.
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edon1337
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Old 07-21-2019 , 06:22   Re: Report System v3.0 [UPDATED 07/20/2019]
Reply With Quote #87

Quote:
Originally Posted by feruchio View Post
Okay, I have tested the new version I would like to report something like a bug and offer some improvements.

So the bug is why does it keep saying that I have 2 new messages when they are already marked as seen? http://prntscr.com/ohxzt8. Also, I have noticed that they got marked by read by automatically so the option in the menu "Mark As Read" could be useless.
  • good idea is for the public messages "read by" to include all the people that have seen the message http://prntscr.com/ohy0n5.
  • can you put on all menus back button to the previous menu for better user experience, because it is very annoying to alway spam /view word, also when I finished writing a message I would like to be returned back to the main menu instead again closing it at all.
  • would be best if you can make only one command for all stuff and that to be /report and this command will open the main menu, from there if you have the required flag you will see View or Create report/s if you don't have the flag you will see only the create, all other chat commands are useless and can be implemented properly in the menu
  • also please combine StaffNames.ini and ReportSystem_Config.cfg file into one also if possible make ReportSystem_Messages.ini to create itself automatically in the config folder
  • here http://prntscr.com/ohy4ec add who is the sender as well
  • another idea is to get rid of the title of the message because I have noticed about 80% messages don't have any content cause people don't expect to write 2 things being title and message, just use like 5 words(or 15 letters) of the message as a title when need to be displayed in the menu


Because people joined the server to play and have fun while in the server, no one with his right mind will join the server and go write messages on the forum. Everything should be inside the game to not ruin the experience.
I checked the code, it looks fine, and I tested it, created 3 new messages, didn't open them, restarted server, came back, it was showing 3 unread message, then I opened them all and created a new one, restarted again, and it showing me 1 unread message, show me your messages.ini.
  • Mark as Read stands there for when you don't wanna read or don't have the time, so you just mark it as read.
  • Can't put all names of everyone who reads cuz it might just run out of size, MOTDs are limited.
  • Might do that
  • I'll put staff names into ReportSystem_Config, also will do the automatic creation part.
  • Sender's name is already mentioned in the first menu, along with the title.
  • I'll consider that, thanks.

I'll surely make some changes to the system. I won't be home until next week, when I'm back I'll update the system.
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Last edited by edon1337; 07-21-2019 at 06:28.
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feruchio
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Old 07-21-2019 , 06:35   Re: Report System v3.0 [UPDATED 07/20/2019]
Reply With Quote #88

There are messages from the file.
HTML Code:
// Report System v3.0
// Messages are stored here
"1" "bad bay is gay" "biggest of them all ranker till the end" "Maverick" "Maverick" "" "1563637939" "1563637978" "0" "1" "0"
"2" "test" "koteshko porno" "XxXBadBoyXxX" "Maverick" "Maverick" "1563638313" "1563638331" "1" "1" "0"
"3" "test" "pedal" "XxXBadBoyXxX" "XxXBadBoyXxX" "XxXBadBoyXxX" "1563638356" "1563640402" "1" "1" "0"
"4" "ddz" "gei" "XxXBadBoyXxX" "Maverick" "" "1563638387" "1563638402" "0" "1" "1"
"5" "a" "a" "XxXBadBoyXxX" "Maverick" "" "1563640041" "1563640488" "0" "1" "1"
"6" "gei" "pedal" "XxXBadBoyXxX" ".:TpeBa:." "" "1563640047" "1563640186" "0" "1" "1"
"7" "Koteshko porno" "dai link" "XxXBadBoyXxX" "" "Xinored" "1563640476" "0" "1" "0" "0"
"8" "test" "test" "xXMr.ONurXx_YT" "Maverick" "" "1563689581" "1563695447" "0" "1" "1"
"9" "" "" "xXMr.ONurXx_YT" "" "" "1563691673" "0" "0" "0" "0"
"10" "" "" "Gladiator" "" "" "1563693775" "0" "0" "0" "0"
This is what it shows when I join https://prnt.sc/ohxzt8
and their status : http://prntscr.com/ohz0v8, http://prntscr.com/ohz16f

And how about a back button on the menus?
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edon1337
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Old 07-21-2019 , 07:37   Re: Report System v3.0 [UPDATED 07/20/2019]
Reply With Quote #89

Quote:
Originally Posted by feruchio View Post
There are messages from the file.
HTML Code:
// Report System v3.0
// Messages are stored here
"1" "bad bay is gay" "biggest of them all ranker till the end" "Maverick" "Maverick" "" "1563637939" "1563637978" "0" "1" "0"
"2" "test" "koteshko porno" "XxXBadBoyXxX" "Maverick" "Maverick" "1563638313" "1563638331" "1" "1" "0"
"3" "test" "pedal" "XxXBadBoyXxX" "XxXBadBoyXxX" "XxXBadBoyXxX" "1563638356" "1563640402" "1" "1" "0"
"4" "ddz" "gei" "XxXBadBoyXxX" "Maverick" "" "1563638387" "1563638402" "0" "1" "1"
"5" "a" "a" "XxXBadBoyXxX" "Maverick" "" "1563640041" "1563640488" "0" "1" "1"
"6" "gei" "pedal" "XxXBadBoyXxX" ".:TpeBa:." "" "1563640047" "1563640186" "0" "1" "1"
"7" "Koteshko porno" "dai link" "XxXBadBoyXxX" "" "Xinored" "1563640476" "0" "1" "0" "0"
"8" "test" "test" "xXMr.ONurXx_YT" "Maverick" "" "1563689581" "1563695447" "0" "1" "1"
"9" "" "" "xXMr.ONurXx_YT" "" "" "1563691673" "0" "0" "0" "0"
"10" "" "" "Gladiator" "" "" "1563693775" "0" "0" "0" "0"
This is what it shows when I join https://prnt.sc/ohxzt8
and their status : http://prntscr.com/ohz0v8, http://prntscr.com/ohz16f

And how about a back button on the menus?
Should be fixed in v3.1, make sure to remove messages that have a blank title or text from the .ini file (#9 and #10 in the .ini you provided), that's the cause of it, I added some checks to prevent blank title/text, so it won't happen again.
I'll add the rest of the things next week.
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Last edited by edon1337; 07-21-2019 at 07:41.
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feruchio
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Old 07-21-2019 , 08:46   Re: Report System v3.1 [UPDATED 07/21/2019]
Reply With Quote #90

Sure I will test it now, also I got another feature request which will make this plugin a truly amazing, but doesn't know if it can be made. Think of a way how can I as an admin can answer to those reports, my answer should be inside their message itself. Could be divided by some special symbol or just somehow to be clear which is the original message and where is the admin answer.
That would really make the plugin stand out from all similar ones even if it implemented primitively.
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