[br5dy]

Send me a PM and we'll set up a time where I can remote-in and figure out why it's happening.

[erwinquek]

Originally Posted by br5dy Send me a PM and we'll set up a time where I can remote-in and figure out why it's happening.

I wish I could but this is a "production server" hosting servers that are top ranked in Gametracker.

Installing this version has already caused much noise and would not want to try again.

Would be looking forward to a properly tested official release. Thanks for the offer.

[ygor.almeida]

Unsuccessfully to migrate to version 2.3, when finished installing it opens the program and asks update to version 2.3 again.

Already uninstalled and I reboot, back exactly the same.

http://i.imgur.com/G9oeWgj.png

[e54385991]

SE can't restart that crash

or other wrong window, but serverdoc can close and restart

2.3 seDirector still freeze on my server
windows server 2008 R2 Enterprise Edition

2.0 not freeze





please help

[br5dy]

I was finally able to replicate the freezing issue on my end. I made some changes and am running it now to see if I can get it to freeze again.

[br5dy]

Test version, should show up as 2.4. Could everyone please try?

1.) Download http://sedirector.com/debug/seDirector.zip
2.) Extract the zip file
3.) Cut-and-paste seDirector.exe with the one in "C:\Program Files (x86)\Asher Software\seDirector" and overwrite it
4.) Run seDirector

Let me know if that fixes the issue.

[erwinquek]

Originally Posted by br5dy Test version, should show up as 2.4. Could everyone please try? 1.) Download http://sedirector.com/debug/seDirector.zip 2.) Extract the zip file 3.) Cut-and-paste seDirector.exe with the one in "C:\Program Files (x86)\Asher Software\seDirector" and overwrite it 4.) Run seDirector Let me know if that fixes the issue.

Which issue are u referring to? There are a couple of issues posted in this forum for the last update. There isn't a changelog for your so-called official release.

[br5dy]

Rather than this thread becoming too long with support requests, I kindly ask that you go to http://support.ashersoftware.com and click 'Contact support'.

Originally Posted by erwinquek Which issue are u referring to?

The freezing issue. A newsletter was just sent out about it as well.

Originally Posted by erwinquek There isn't a changelog for your so-called official release.

There are Release Notes on every official release (at the download page), but since this is just a debug EXE, it will inherit version number 2.4 if it works fine.

[erwinquek]

Originally Posted by There are Release Notes on every official release (at the [URL="http://ashersoftware.com/seDirector/download/" download[/URL] page), but since this is just a debug EXE, it will inherit version number 2.4 if it works fine.

Do check, the release note is till 2.2. Your latest released version is 2.3 right? Nothing mentioned there.

Btw, what newsletter you are referring to? How does one receive it?

[br5dy]

Originally Posted by erwinquek Do check, the release note is till 2.2. Your latest released version is 2.3 right? Nothing mentioned there.

I don't mean to sound rude, but how can I help you? You seem to be compelled to ensure everything is perfect during a period of bug fixes. Version 2.3 did not fix the issue, so I'm waiting for 2.4 to be verified (since it only affects about 20 of our customers out of 1000+). I'm happy to help you personally; if you have a problem or a question, feel free to PM me.

Originally Posted by erwinquek Btw, what newsletter you are referring to? How does one receive it?

Please see my signature.