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Solved Crashes Server Regularly


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daleGEND
AlliedModders Donor
Join Date: Feb 2005
Location: USA
Old 01-27-2012 , 13:58   Crashes Server Regularly
Reply With Quote #1

Hi There,

I really do like this extension and it's installed on my server, but when I take this extension off of my server we experience around 98% less crashes. I am not sure why, I do have a bunch of messages like this:
Quote:
L 01/27/2012 - 21:42:09: [STEAMTOOLS] Failed to parse ticket from STEAM_0:041817841, subscription and DLC info will not be available.
L 01/27/2012 - 21:43:59: [STEAMTOOLS] Failed to parse ticket from STEAM_0:041817841, subscription and DLC info will not be available.
Other than that I don't have much to go on as to why it crashes. I just know it definitely does. Let me know what information you need from my server and I'll be happy to share.
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Last edited by asherkin; 03-01-2012 at 04:57.
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Sillium
AlliedModders Donor
Join Date: Sep 2008
Location: Germany
Old 01-30-2012 , 01:36   Re: Crashes Server Regularly
Reply With Quote #2

We don't have any crashes related to this on our server. But I have to say I've never seen the parse error
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asherkin
SourceMod Developer
Join Date: Aug 2009
Location: OnGameFrame()
Old 01-30-2012 , 07:58   Re: Crashes Server Regularly
Reply With Quote #3

Quote:
Originally Posted by asherkin View Post
Set steamtools_dump_tickets to 1 and send me a dump of that bad ticket.
When you see that message in the SM error logs, look in the normal SM logs for a message that says "Wrote ticket to <filename>", it'll be in the same second as the failure message.
The filename is of the form ticket_<number>_<number>_<number>.bin and they'll be in the cstrike/ folder.
The parser is pretty much rock solid nowadays, I doubt it's causing the crashes itself.

If it's a Linux server, you should install Accelerator as well.
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Last edited by asherkin; 01-30-2012 at 08:00.
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daleGEND
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Join Date: Feb 2005
Location: USA
Old 02-10-2012 , 07:27   Re: Crashes Server Regularly
Reply With Quote #4

Sorry about that, I didn't get an email that you responded. I re-added the extension to see if it still crashes and so I could get those dumps for you. Here is some info on my server:

sm plugins list:
Quote:
01 "Admin File Reader" (1.4.1) by AlliedModders LLC
02 "Admin Help" (1.4.1) by AlliedModders LLC
03 "Admin Menu" (1.4.1) by AlliedModders LLC
04 "Admin loggin" (1.0) by vIr-Dan
05 "AdsQL Advertisements System" (1.7. by PharaohsPaw
06 "Advanced admin commands" (0.16) by 3sigma
07 "AllChat" (1.1.1) by Frenzzy
08 "Anti Bunny Hopping" (1.1) by Kyle Sanderson
09 "Anti-Flood" (1.4.1) by AlliedModders LLC
10 "Anti-Ping Mask" (1.6.0) by atom0s
11 "Basic Chat" (1.4.1) by AlliedModders LLC
12 "Basic Comm Control" (1.4.1) by AlliedModders LLC
13 "Basic Commands" (1.4.1) by AlliedModders LLC
14 "Basic Info Triggers" (1.4.1) by AlliedModders LLC
15 "Basic Votes" (1.4.1) by AlliedModders LLC
16 "Chat Fixer/WorkAround" (1.1b) by Kyle Sanderson
17 "Client Preferences" (1.4.1) by AlliedModders LLC
18 "ExtendedComm" (3.0.5) by Twisted|Panda
19 "Forlix FloodCheck" (1.7) by Forlix (Dominik Friedrichs)
20 "Fun Commands" (1.4.1) by AlliedModders LLC
21 "Fun Votes" (1.4.1) by AlliedModders LLC
22 "gameME Plugin" (3.9) by TTS Oetzel & Goerz GmbH
23 "Immunity Reserve Slots" (1.0.5) by Jamster
24 "MapChooser Extended" (1.8.2) by Powerlord, Zuko, and AlliedModders LLC
25 "Mapchooser Extended Sounds" (1.3) by Powerlord
26 "Network Tools" (1.3) by Kyle Sanderson
27 "Nextmap" (1.4.1) by AlliedModders LLC
28 "Noblock players and Nades" (2.0) by Originally by Tony G. Fixed by Rogue
29 "Map Nominations" (1.4.1) by AlliedModders LLC
30 "Player Commands" (1.4.1) by AlliedModders LLC
31 "Players Votes" (1.5.0) by The Resident, pZv!
32 "RandomCycle" (1.4.1) by AlliedModders LLC
33 "Rock The Vote" (1.4.1) by AlliedModders LLC
34 "Sourcebans Checker" (1.0.0) by psychonic & Ca$h Munny
35 "Server Clean Up" (1.1.7) by Jamster
36 "Server Hop" (0.8.1) by [GRAVE] rig0r
37 "Show Damage" (1.0.7) by exvel
38 "SourceMod Anti-Cheat" (0.7.6.4) by GoD-Tony, psychonic
39 "SMAC Aimbot Detector" (0.7.6.4) by GoD-Tony
40 "SMAC AutoTrigger Detector" (0.7.6.4) by GoD-Tony
41 "SMAC Client Protection" (0.7.6.4) by GoD-Tony, psychonic, Kigen
42 "SMAC Command Monitor" (0.7.6.4) by GoD-Tony, psychonic, Kigen
43 "SMAC CS:S Anti-Rejoin" (0.7.6.4) by Kigen
44 "SMAC ConVar Checker" (0.7.6.4) by GoD-Tony, psychonic, Kigen
45 "SMAC Eye Angle Test" (0.7.6.4) by GoD-Tony, psychonic
46 "SMAC Rcon Locker" (0.7.6.4) by GoD-Tony, Kigen
47 "SMAC Anti-Speedhack" (0.7.6.4) by GoD-Tony
48 "SM File/Folder Downloader and Precacher" (1.4) by SWAT_88
49 "REGEX word filter" (1.2.1) by Twilight Suzuka
50 "Sound Commands" (1.4.1) by AlliedModders LLC
51 "SourceBans" (1.4.9) by SourceBans Development Team
52 "Spawn with Armor" (0.1.0b) by fezh
53 "Spray Tracer" (5.8a) by Nican132, CptMoore, Lebson506th
54 "Credit Store" (1.0.1) by Zephyrus
55 "Updater" (1.1.3) by GoD-Tony
56 "UpdateRadar Fix" (fix) by GoD-Tony
57 "Zombie:Reloaded" (3.0.0-b2) by Greyscale | Richard Helgeby
58 "ZR Repeat Kill Detector" (1.0.2) by GoD-Tony
sm exts list:
Quote:
[01] Automatic Updater (1.4.1): Updates SourceMod gamedata files
[02] Webternet (1.4.1): Extension for interacting with URLs
[03] CS:S Tools (1.4.1): CS:S extended functionality
[04] BinTools (1.4.1): Low-level C/C++ Calling API
[05] SDK Tools (1.4.1): Source SDK Tools
[06] Top Menus (1.4.1): Creates sorted nested menus
[07] GeoIP (1.4.1): Geographical IP information
[08] Regex (1.4.1): Provides regex natives for plugins
[09] Client Preferences (1.4.1): Saves client preference settings
[10] MySQL-DBI (1.4.1): MySQL driver implementation for DBI
[11] SDK Hooks (2.1.0): Source SDK Hooks
[12] Connect (1.0.0):
[13] <FAILED> file "builtinvotes.ext.dll": The specified module could not be found.

[14] Socket (3.0.1): Socket extension for SourceMod
[15] SteamTools (0.8.2): SteamWorks for SourceMod.
[16] cURL Extension (1.3.0.0): cURL Extension
[17] SQLite (1.4.1): SQLite Driver
Also, my server is Windows Server 2008 64-bit, not LINUX.
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daleGEND
AlliedModders Donor
Join Date: Feb 2005
Location: USA
Old 02-10-2012 , 18:40   Re: Crashes Server Regularly
Reply With Quote #5

Here are the tickets it generated so far, quite a lot. I zipped them all together.
Attached Files
File Type: zip steamtools.zip (81.4 KB, 169 views)
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asherkin
SourceMod Developer
Join Date: Aug 2009
Location: OnGameFrame()
Old 02-13-2012 , 11:40   Re: Crashes Server Regularly
Reply With Quote #6

Are those all ones causing that error? If not, do you have the log file to go with it so I can pick out the "faulty" ones?

EDIT: The one in your first post was likely caused by a no-steam using (judging from googling the Steam ID), in that case the error is expected, but it shouldn't crash.

EDIT2: Running a random selection of those through the parser doesn't throw up any issues.
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Last edited by asherkin; 02-13-2012 at 12:07.
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daleGEND
AlliedModders Donor
Join Date: Feb 2005
Location: USA
Old 02-13-2012 , 18:54   Re: Crashes Server Regularly
Reply With Quote #7

Quote:
Originally Posted by asherkin View Post
Are those all ones causing that error? If not, do you have the log file to go with it so I can pick out the "faulty" ones?

EDIT: The one in your first post was likely caused by a no-steam using (judging from googling the Steam ID), in that case the error is expected, but it shouldn't crash.

EDIT2: Running a random selection of those through the parser doesn't throw up any issues.
Very weird, I re-added it since the update from CSS and I have had no crashes at all. Actually LESS than before. I don't get it. Now if only I can figure out how to fix my issues with clientprefs lol. Doesn't seem to keep peoples save preferences from an SQL database on the first round.
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