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Can't connect to Steam via Mobile


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Kia
AlliedModders Donor
Join Date: Apr 2010
Location: In a world of madness
Old 10-21-2013 , 13:19   Can't connect to Steam via Mobile
Reply With Quote #1

Hello everyone,

Is anyone else noticing this problem?
My steam app keeps saying "Verbinde erneut" (german for "Retrying") but the friendlist gets refreshed. I also can't recieve messages.
On my computer it's working fine.
The steam icon is permanent brown.
I tried reinstalling the app, cleaning cache, and deleting all app data already multiple times.

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DruGzOG
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Join Date: Nov 2007
Location: Unknown
Old 10-21-2013 , 13:20   Re: Can't connect to Steam via Mobile
Reply With Quote #2

Could be your network. You tried connecting to something like wifi and seeing if it works?
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Kia
AlliedModders Donor
Join Date: Apr 2010
Location: In a world of madness
Old 10-21-2013 , 13:23   Re: Can't connect to Steam via Mobile
Reply With Quote #3

Tried both mobile and Wifi connection. Both don't work.
The strange thing is that the friendlist gets refreshed, but I can't send a message because the button is grayed out.
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DruGzOG
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Old 10-21-2013 , 13:26   Re: Can't connect to Steam via Mobile
Reply With Quote #4

Just tested it, it is running fine for me. Try sending steam a support ticket or see if similar issues are persistent with your phone brand/ phone provider on the app store comments.
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Kia
AlliedModders Donor
Join Date: Apr 2010
Location: In a world of madness
Old 10-21-2013 , 13:35   AW: Re: Can't connect to Steam via Mobile
Reply With Quote #5

Quote:
Originally Posted by DruGzOG View Post
Just tested it, it is running fine for me. Try sending steam a support ticket or see if similar issues are persistent with your phone brand/ phone provider on the app store comments.
Hmm, but I didn't install any apps or made an update. I don't understand why it happens all of the sudden.
I'll send them a ticket, thanks for answering.
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ANTICHRISTUS
kingdom of weird stuff
Join Date: Jun 2010
Location: My kingdom is not in thi
Old 10-21-2013 , 14:58   Re: Can't connect to Steam via Mobile
Reply With Quote #6

you are bugged, Halleluja !

ps. we didn't allow you to advertise us .
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Kia
AlliedModders Donor
Join Date: Apr 2010
Location: In a world of madness
Old 10-21-2013 , 15:02   AW: Re: Can't connect to Steam via Mobile
Reply With Quote #7

Quote:
Originally Posted by ANTICHRISTUS View Post
you are bugged, Halleluja !

ps. we didn't allow you to advertise us .
Reinstalled my phone. Working now, thanks for answering.
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