Server crashing Srcds has stopped responding error

cold-serenity · **Author**

My server (deathrun server) keeps crashing randomly with an error and I would like to fix it. It appears to be random and I am not getting any errors in my error log to debug this issue.
My plugins are as follows:

Code:

[SM] Listing 45 plugins:
  01 "Admin File Reader" (1.4.3) by AlliedModders LLC
  02 "Admin Help" (1.4.3) by AlliedModders LLC
  03 "Admin Menu" (1.4.3) by AlliedModders LLC
  04 "Advanced admin commands" (0.16) by 3sigma
  05 "Advertisements" (0.5.5) by Tsunami
  06 "AFK Manager" (3.4.3) by Rothgar
  07 "Anti-Flood" (1.4.3) by AlliedModders LLC
  08 "Basic Chat" (1.4.3) by AlliedModders LLC
  09 "Basic Comm Control" (1.4.3) by AlliedModders LLC
  10 "Basic Commands" (1.4.3) by AlliedModders LLC
  11 "Basic Info Triggers" (1.4.3) by AlliedModders LLC
  12 "Basic Votes" (1.4.3) by AlliedModders LLC
  13 "BunnyHop" (1.0.1) by Soccerdude
  14 "Client Preferences" (1.4.3) by AlliedModders LLC
  15 "CSS Roll The Dice" (3.0.9) by Twisted|Panda
  16 "EZ Hop" (1.1) by Blodia
  17 "notdstore.smx"
  18 "Fun Commands" (1.4.3) by AlliedModders LLC
  19 "Fun Votes" (1.4.3) by AlliedModders LLC
  20 "High Ping Kicker - Lite Edition" (1.0.0.1) by Liam
  21 "MapChooser" (1.4.1) by AlliedModders LLC
  22 "Map configs" (1.1.1) by Berni
  23 "Nextmap" (1.4.3) by AlliedModders LLC
  24 "NoBlock" (1.4.2) by Otstrel.ru Team
  25 "Map Nominations" (1.4.1) by AlliedModders LLC
  26 "PermaMute" (0.1) by Ryan "FLOOR_MASTER" Mannion
  27 "Piss Mod" (1.0) by Zephyrus
  28 "Player Commands" (1.4.3) by AlliedModders LLC
  29 "Players Votes" (1.5.0) by The Resident, pZv!
  30 "Reserved Slots" (1.4.3) by AlliedModders LLC
  31 "Rock The Vote" (1.4.1) by AlliedModders LLC
  32 "Server Clean Up" (1.1.7) by Jamster
  33 "Simple Chat Processor" (1.0.1) by Simple Plugins
  34 "SourceMod Anti-Cheat" (0.7.9.3) by GoD-Tony, psychonic
  35 "SMAC Client Protection" (0.7.9.3) by GoD-Tony, psychonic, Kigen
  36 "SMAC Command Monitor" (0.8.0.0) by GoD-Tony, psychonic, Kigen
  37 "SMAC ConVar Checker" (0.7.9.3) by GoD-Tony, psychonic, Kigen
  38 "SMAC Rcon Locker" (0.7.9.3) by GoD-Tony, Kigen
  39 "SM File/Folder Downloader and Precacher" (1.4) by SWAT_88
  40 "SM SKINCHOOSER" (2.3) by Andi67
  41 "Sound Commands" (1.4.3) by AlliedModders LLC
  42 "SourceBans" (1.4.9) by SourceBans Development Team
  43 "Updater" (1.1.5) by GoD-Tony
  44 "Custom Votes" (0.5.6) by chundo
  45 "[TF2/CS:S] Custom Chat Colors" (1.2.0) by Dr. McKay

The worst part about this crash is I have to close the server manually and restart it because the restart batch script cannot run with the error. I tried disabling windows error reporting service and changing the following registry values, but I just am left with a frozen srcds.exe window without the error that doesnt close.

System Key: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\C ontrol\Windows]
Value Name: ErrorMode
Data Type: REG_DWORD (DWORD Value)
Value Data: (0 = all errors, 1 = application errors, 2 = no popups)

HKEY_CURRENT_USER\Software\ Microsoft\Windows\Windows Error Reporting\DontShowUI

I have been struggling for days now please help. Also is there some sort of way I can enable dumps in srcds or some other feature to help debug this issue.

nadrojcote · 06-21-2012 , 14:24 Re: Server crashing Srcds has stopped responding error

I've been having the same problem on three gg servers since the last source update.

sm plugins list
[SM] Listing 65 plugins:
01 "Admin File Reader" (1.4.3) by AlliedModders LLC
02 "Admin Help" (1.4.3) by AlliedModders LLC
03 "Admin Menu" (1.4.3) by AlliedModders LLC
04 "Advertisements" (0.5.5) by Tsunami
05 "Anti-Flood" (1.4.3) by AlliedModders LLC
06 "Basic Chat" (1.4.3) by AlliedModders LLC
07 "Basic Comm Control" (1.4.3) by AlliedModders LLC
08 "Basic Commands" (1.4.3) by AlliedModders LLC
09 "Basic Info Triggers" (1.4.3) by AlliedModders LLC
10 "Basic Votes" (1.4.3) by AlliedModders LLC
11 "Client Preferences" (1.4.3) by AlliedModders LLC
12 "Custom Votes" (0.5.6) by chundo
13 "Fun Commands" (1.4.3) by AlliedModders LLC
14 "Fun Votes" (1.4.3) by AlliedModders LLC
15 "SM GunGame Buylevel" (1.1) by {cDS} Artsemis
16 "GunGame:SM" (1.1.9.1) by teame06-hat, Liam, Otstrel.ru Team
17 "GunGame:SM Afk Management" (1.1.9.1) by teame06-hat, Liam, Otstrel.ru Team
18 "GunGame:SM Bot Protection" (1.1.9.1) by teame06-hat, Liam, Otstrel.ru Team
19 "GunGame:SM Config Reader" (1.1.9.1) by teame06-hat, Liam, Otstrel.ru Team
20 "GunGame:SM Display Winner" (1.1.9.1) by bl4nk, Otstrel.ru Team
21 "GunGame:SM Winner Logger" (1.1.9.1) by teame06-hat, Liam, Otstrel.ru Team
22 "GunGame:SM Map Vote Starter" (1.1.9.1) by teame06-hat, Liam, Otstrel.ru Team
23 "GunGame:SM Stats" (1.1.9.1) by teame06-hat, Liam, Otstrel.ru Team
24 "GunGame:SM TK Management" (1.1.9.1) by teame06-hat, Liam, Otstrel.ru Team
25 "HLstatsX CE Ingame Plugin" (1.6.16) by psychonic
26 "KnifeSyphon" (1.

by bl4nk
27 "MapChooser" (1.4.3) by AlliedModders LLC
28 "Grenade Trails" (1.1) by Fredd
29 "Nextmap" (1.4.3) by AlliedModders LLC
30 "NoBlock" (1.4.2) by Otstrel.ru Team
31 "Map Nominations" (1.4.3) by AlliedModders LLC
32 "Observe Client" (1.2.3) by WhiteWolf, puopjik, psychonic
33 "PermaMute" (0.1) by Ryan "FLOOR_MASTER" Mannion
34 "Player Commands" (1.4.3) by AlliedModders LLC
35 "Players Votes" (1.5.0) by The Resident, pZv!
36 "Quake Sounds" (2.7.1) by dalto, Grrrrrrrrrrrrrrrrrrr, and psychonic
37 "Radio Spam Block" (1.0.0) by exvel
38 "Reserved Slots" (1.4.3) by AlliedModders LLC
39 "Rock The Vote" (1.4.3) by AlliedModders LLC
40 "Server Clean Up" (1.1.7) by Jamster
41 "Show Damage" (1.0.7) by exvel
42 "SourceMod Anti-Cheat" (0.7.9.3) by GoD-Tony, psychonic
43 "SMAC Aimbot Detector" (0.7.9.3) by GoD-Tony
44 "SMAC AutoTrigger Detector" (0.7.9.3) by GoD-Tony
45 "SMAC Client Protection" (0.7.9.3) by GoD-Tony, psychonic, Kigen
46 "SMAC Command Monitor" (0.8.0.0) by GoD-Tony, psychonic, Kigen
47 "SMAC ConVar Checker" (0.7.9.3) by GoD-Tony, psychonic, Kigen
48 "SMAC Eye Angle Test" (0.7.9.3) by GoD-Tony, psychonic
49 "SMAC Rcon Locker" (0.7.9.3) by GoD-Tony, Kigen
50 "SMAC Anti-Speedhack" (0.7.9.3) by GoD-Tony
51 "DeathMatch:SM" (1.6.1) by Otstrel.ru Team, TigerOx, TechKnow
52 "DeathMatch:SM Elimination" (1.6.1) by Otstrel.ru Team, TigerOx, TechKnow
53 "DeathMatch:SM Ragdoll Remover" (1.6.1) by Otstrel.ru Team, TigerOx, TechKnow
54 "DeathMatch:SM Spawn Protection" (1.6.1) by Otstrel.ru Team, TigerOx, TechKnow
55 "DeathMatch:SM Preset Spawns" (1.6.1) by Otstrel.ru Team, TigerOx, TechKnow
56 "DeathMatch:SM Weapons Remover" (1.6.1) by Otstrel.ru Team, TigerOx, TechKnow
57 "Scoreboard Block" (1.0) by Otstrel.ru Team
58 "SM SKINCHOOSER" (2.2) by Andi67
59 "Team Balance" (1.2) by Otstrel.ru Team
60 "StickyNades Lite" (1.2.6) by TigerOx, Tsunami
61 "Sound Commands" (1.4.3) by AlliedModders LLC
62 "SourceBans" (1.4.9) by SourceBans Development Team
63 "SuperLogs: CSS" (1.2.4) by psychonic
64 "Updater" (1.1.5) by GoD-Tony
65 "Very Basic High Ping Kicker" (1.4) by msleeper

nadrojcote · 06-21-2012 , 14:25 Re: Server crashing Srcds has stopped responding error

I see that you're using old nominations and rtv plugins, you will want to change those to the new ones in your disabled folder.

Bacardi · 06-21-2012 , 14:37 Re: Server crashing Srcds has stopped responding error

You both not willing try disable most of plugins to see result ??

Try first disable model plugins, if you have listed models what are not installed on server, it will cras server and bring pop-up error.
Then try disable HLstatsX, and so on...

nadrojcote · *Last edited by nadrojcote; 06-21-2012 at 14:42.*

what is your results for when showing your extensions list?

sm exts list
[SM] Displaying 16 extensions:
[01] Automatic Updater (1.4.3): Updates SourceMod gamedata files
[02] Webternet (1.4.3): Extension for interacting with URLs
[03] Server Secure - Files Only (1.0.0): The finest defence
[04] SMRCon (1.2.1): Tools for SM plugins to interact with rcon auth and requests
[05] BinTools (1.4.3): Low-level C/C++ Calling API
[06] CS:S Tools (1.4.3): CS:S extended functionality
[07] SDK Tools (1.4.3): Source SDK Tools
[08] Top Menus (1.4.3): Creates sorted nested menus
[09] Client Preferences (1.4.3): Saves client preference settings
[10] SQLite (1.4.3): SQLite Driver
[11] SDK Hooks (2.2.0): Source SDK Hooks
[12] <FAILED> file "connect.ext.dll": The specified module could not be found.

[13] SteamTools (0.8.2): SteamWorks for SourceMod.
[14] <FAILED> file "curl.ext.dll": The specified module could not be found.

[15] Socket (3.0.1): Socket extension for SourceMod
[16] MySQL-DBI (1.4.3): MySQL driver implementation for DBI

I wonder if it has to do with the connect extension and smac, mine always seem to freeze when changing maps.

cold-serenity · 06-21-2012 , 14:46 Re: Server crashing Srcds has stopped responding error

Crashes will range from 45 mins to up to a day. Appears to happen only with people on, and people love our store mod they wont come if we dont have it. Not sure if that is it.

Thanks for the fast replies guys.

Here is that list.

] rcon sm exts list
[SM] Displaying 17 extensions:
[01] Automatic Updater (1.4.3): Updates SourceMod gamedata files
[02] Webternet (1.4.3): Extension for interacting with URLs
[03] Server Secure - Files Only (1.0.0): The finest defence
[04] CS:S Tools (1.4.3): CS:S extended functionality
[05] BinTools (1.4.3): Low-level C/C++ Calling API
[06] SDK Tools (1.4.3): Source SDK Tools
[07] Top Menus (1.4.3): Creates sorted nested menus
[08] GeoIP (1.4.3): Geographical IP information
[09] Client Preferences (1.4.3): Saves client preference settings
[10] SQLite (1.4.3): SQLite Driver
[11] SDK Hooks (2.1.0): Source SDK Hooks
[12] <FAILED> file "connect.ext.dll": The specified module could not be found.

[13] <FAILED> file "smrcon.ext.dll": The specified module could not be found.

[14] SteamTools (0.8.2): SteamWorks for SourceMod.
[15] <FAILED> file "curl.ext.dll": The specified module could not be found.

[16] <FAILED> file "socket.ext.dll": The specified module could not be found.

[17] MySQL-DBI (1.4.3): MySQL driver implementation for DBI

nadrojcote · *Last edited by nadrojcote; 06-21-2012 at 14:49.*

I'm trying connect extension now to see if it helps any. Its supposed to be optional for smac, but who knows.

cold-serenity · 06-21-2012 , 14:56 Re: Server crashing Srcds has stopped responding error

worth a shot I suppose, but I run smac on 2 other servers and I have never experienced a crash before. :/

nadrojcote · 06-21-2012 , 14:58 Re: Server crashing Srcds has stopped responding error

I also notice we are both using skinchooser and permamute.

nadrojcote · *Last edited by nadrojcote; 06-21-2012 at 15:18.*

if you have a server that isnt crashing could you please post the plugins list?

I have also removed permamute and replaced it with extended comm