I am also having the problem of not seeing the player details, the logs at the run_hlstats/logs folder do not indicate anything unusual, the page simply gets stuck at loading and everything else works fine, except when clicking on an award, that displays a blank page.
Do I need to install some sort of plugin to be able to load this page?
I have deleted some games and now I currently only have these and my only server is running Counter-Strike:Source
My site URL on the HlstatsX admin page is set to
http://ip/hlstats.php
I'm running PHP 7.4.3
Mysql Ver 8.0.19 for Linux on x86_64 (MySQL Community Server - GPL)
Ubuntu 18.0.4
Server version: Apache/2.4.29 (Ubuntu)