[Daniel Alexandru]

Originally Posted by DarkDeviL You may see this message when the Steam network (or parts thereof) is temporarily unavailable, and that your server cannot validate that the user is the one he/she claims to be (e.g. that the Steam ID is correct for that user). As the server is unable to validate who the user really is, SourceMod will not set any kind of administrator flags on the user (even if the user normally had some access), and SourceBans doesn't touch them either. You could somehow see this as some kind of "identity control", where this user hasn't yet passed the control.

And how can I fix that?