Quote:
srcds_run -game left4dead2 +ip 152.10.254.211 -port 27015 +map c1m1_hotel.bsp +maxplayers 16
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do you have +maxplayers in the command you start the server? You cant change it via console once the server is started.
In Valve's wiki +maxplayers is not valid for l4d2, but I feel it still works, and probably for servers with extra slots.
How many slots do you see via HLSW?
Maybe try to mess with sv_visiblemaxplayers?
Actually I dunno much about how all these work