Originally Posted by painlesstgp (Post 2736132)

This is the weirdest thing, i've tried swapping wherever i host my sourcebans panel to make it quicker, so i got a new domain and a new webhosting grabbed the newest website from sb++ github, then installed it successfully, then i went and dragged in all the latest game plugins aswell, restarted server, then i went on sourcebans page and added my server with the IP and RCON, I also swapped the ServerID to 1 in the .cfg, then also restarted it again but it's still saying "Error connecting (IP:27015)"

I have tried everything, and it doesn't wanna work and i am setting it up exactly the same as before, yes the server can connect to my database (i wildcarded remote host), cause there is 0 errors server-side in error log and when doing sm plugins list in RCON.

If anyone can help me sort this out, I will be eternally grateful.

Kind regards, painless.

Originally Posted by kills (Post 2736633)

Good evening! so as not to open a new topic !! does anyone know how i can solve this problem?
I only have access through the cpannel.
thanks

Compose autoload not found! Run `composer install` in the root directory of your SourceBans++ installation

Originally Posted by bid (Post 2737675)

Hi guys I have the same problem the sb_debug_connection.php show me this:

What can I do?

Originally Posted by DarenArk (Post 2757001)

Hi.
Need help please.
I have the same problem but when there are players on my server all works fine for now.
And only when server is empty and hibernating I get "Error connecting".
So where should I look for a problem?

sb connection test is ok
[+] SourceBans "Error Connecting()" Debug starting for server ******
[+] Trying to establish UDP connection
[+] UDP connection successfull!
[+] Trying to write to the socket
[+] Successfully requested server info. (That doesn't mean anything on an UDP stream.) Reading...
[+] Got an response! Server: ******
[+] Trying to establish TCP connection
[+] TCP connection successfull!
[+] Trying to write to TCP socket and authenticate via rcon
[+] Successfully sent authentication request. Reading...
[+] Got an response!
[+] Password correct!

I found this thread, but don't understand what problem was there.

So what is OBS?
And what is same hosting host?

Originally Posted by paulo_crash (Post 2757005)

Most web hosting, at least in my country, block UDP & TCP ports, so it shows this error above.

This is your problem your web hosting (company that host your websites) has to release these UDP & TCP ports, or you must hire a VPS and use it to host your websites.

Originally Posted by DarenArk (Post 2757006)

as I understand, with blocked ports sourcebans will not work at all.

and sourcebans connection test script say all is ok.
so UDP and TCP ports are open, yes?

and no error when players are on server. so when server is not empty sourcebans shows all fine.
so again - it mean that ports are open. yes?


but what happens when server is hibernating?
why this error only appear on empty server?

Originally Posted by paulo_crash (Post 2757016)

Yes this could be because of hibernation, since activated it leaves your server "offline" to save resources, suspend it let's say.