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#8 SickneSS 07-08-2010 23:14

Steam...
 
Someone know how I can send a email or something to steamsupport? some guy have stole an old mine steam account with cstrike,today a friend request me that account and the password,mail and answer have been changed,so I need to contact steam support to retreive my account.

Sorry for my english.

fysiks 07-08-2010 23:33

Re: Steam...
 
Go to the Steam Support website is the obvious answer.

#8 SickneSS 07-08-2010 23:49

Re: Steam...
 
Quote:

Originally Posted by fysiks (Post 1232706)
Go to the Steam Support website is the obvious answer.

Yes,I know,but I cant find the mail for contact.

fang 07-09-2010 00:03

Re: Steam...
 
How to retrieve a steam account:

STEP 1:
Register a Steam Support Account here:
https://support.steampowered.com/

STEP 2:
Open a support ticket

STEP 3:
Select the correct contact method/support ticket category. There should be one for "Hijacked Accounts."

STEP 4:
Fill in the necessary credentials. To retrieve a steam account you must have some sort of "Proof of Purchase." This can be a Steam Store Receipt or a CD-KEY that was used on the account with a picture of the CD Case and key on it.

STEP 5:
Submit your ticket and wait anywhere from several hours to several weeks.

Enjoy!

t*stylez 07-09-2010 00:37

Re: Steam...
 
email [email protected]

#8 SickneSS 07-09-2010 02:13

Re: Steam...
 
Quote:

Originally Posted by t*stylez (Post 1232733)

Thanks!!!

fysiks 07-09-2010 02:20

Re: Steam...
 
Quote:

Originally Posted by #8 SickneSS (Post 1232780)
Thanks!!!

You do realize it is probably better to do what fang said. There is a specific process set up for exactly this issue. Why did you ignore that post?

#8 SickneSS 07-09-2010 04:37

Re: Steam...
 
Quote:

Originally Posted by fysiks (Post 1232787)
You do realize it is probably better to do what fang said. There is a specific process set up for exactly this issue. Why did you ignore that post?

Im not ignoring I just don't understand english at all D:

But,before sending the email,I will try that what fang said,Thanks to all...

xPaw 07-09-2010 06:07

Re: Steam...
 
Quote:

Originally Posted by #8 SickneSS (Post 1232844)
Im not ignoring I just don't understand english at all D:

But,before sending the email,I will try that what fang said,Thanks to all...

There is spanish support as well...

#8 SickneSS 07-09-2010 06:11

Re: Steam...
 
Quote:

Originally Posted by xPaw (Post 1232897)
There is spanish support as well...

Yah...I found it xD,sorry and thanks to all...


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